Log has written
THURSDAY, NOVEMBER 26, 2009

They didn’t have to make sandwiches for 300 people or give out bedsheets—we would have managed just fine without them. They were in the same dangerous situation as us, but besides looking slightly strained, their training showed through. They listened patiently and replied courteously to even the silliest questions. Their grace lifted our spirits, even enough for people to make silly hostage jokes.

A group of about 4-5 men were led in, with blood on their clothes. They had been outside the hotel, they explained, when two of their friends had been injured by the gunmen who were running past. They got help for their friends and then ran into the hotel for shelter. A red-eyed and petrified couple stood there as well. They had been dining at the Shamiana and were forced to run towards the pool and huddle in the surrounding bushes. Their 10-year-old son, who had gone to the restroom was still trapped there. The staff listened to their story and passed word around to get the boy out of there.

Though we were frightened—by now we had heard a few blasts and rumours that the heritage dome had exploded and was on fire—we were not really in fear of our lives. The cops and special forces had come to the building, we were told, and everything would be cleaned up soon. At no point did we see the gunmen or were even aware of how many there were. People lay down on the floor and tried to get some sleep, while others paced. As usual, the ladies room was where all the gossip was shared. Two women were in the Harbour Bar, waiting for a table at Golden Dragon. As soon as they took a step into the bar, the shooting started behind them in the lobby, where they most probably passed the gunmen. Everyone ducked under tables and were slowly led through service entrances, to the Chambers. A foreign guest was in her room when she heard the shooting. She ran down with her friend and saw bodies in the lobby. A staffer led them to safety.

We soon heard whispers that we were going to be evacuated. That the Anti Terrorism Squad (ATS) had arrived, the Army had arrived. Then the news that the ATS chief and our top encounter specialist had been shot. But we were still getting out.

It was probably about 3am when we gathered at the service door and were asked to be silent. It was a crush as everyone wanted to be the first to get out, but it was orderly and people didn’t panic. People were talking in whispers and there was much shushing for anyone who raised their voice. Two of my friends and I were probably in the fourth or fifth bunch of people to be evacuated. About 10 of us were led into a narrow corridor. A large group of people still waiting inside were pressed close to the door. An armed guard was present, as well as some other cops. But as soon as we went into the corridor, they moved away to clear another part of the hotel.

1 2  3 4 
Tags - Find More Articles On:
READ MORE ARTICLES BY:
 
Ritu Said:


Its really heart warming story and the kindness and courage shown by staff of Taj is overwhelming. I really appreciate the way they have handled evrything and the example they have set for us all to follow. Its amazing even after all this havoc and hatred battle you have lessons to learn about love and kindness.....

Posted On 11/28/2008 12:07:57 PM
Re: Joy Said:


I am sure it is this kindness and courage that has kept life on this planet on. Though the Mumbai terror attack was terrible in the extreme, but I am confident that it rekindled love and affection in many people. Love can melt even stony hearts. Terrorism no matter how base and ugly will finally be won over by people courageous enough to give love. Regards, Joy

Posted On 1/8/2009 4:05:39 PM
Nupur Said:


Hi Perizaad, great to know you got out safe. Your story has touched many, not just because of the content, which has everybody stunned anyway, but because you've written it like a true-blue reporter. Even though it's a first-person account, it wasn't about you. Even though it's about what must have been a harrowing experience, it's not alarmist. In fact, what touched me was the number of positives you brought out. The service levels of the Taj (I'm going to the Taj in Delhi for a show of solidarity today!), the reassurance that the NSG will protect us, no matter what, that there are among us people who can stay calm in the face of terror, even crack jokes! For all that and more, Perizaad, thank you and God bless!

Posted On 11/28/2008 2:37:00 PM
Bijay Said:


My wife & I were dining at Zodiac Grill when the firing started. It was a nightmare. We managed to get out only at 6am. We wish to thank the Mumbai police for doing a commendable job and saving our lives. I would especially like to express my heart felt gratitude for the entire staff of the Taj Mahal hotel. They were the real heroes of the day. Every member from the various departments of Taj including Housekeeping, Sales, Service, F & B, etc were stoic in their resolve to protect the guests. They were more than willing to take the bullets instead of having any of the guests hurt. Unfortunately many of these heroes laid down their lives so that we, the guests could be safe and unharmed. To these brave hearts who were armed only with their courage & motivated by their loyalty & love for the institution called Taj Mahal hotel, I say thank you. For those guests for whom you laid down your lives you are heroes all. MAY GOD BLESS YOU! Let us all pray for the family & loved ones of those who lost their lives in this ghastly and despicable act of terror. A crime not directed at Mumbaikars or Indians but a crime against humanity.

Posted On 11/28/2008 2:40:32 PM
Vasantha Said:


The narrative is heart warming ... I had to hold back a tear. In all this madness - the employees at the Taj and Oberoi must be lauded. It must take a lot of courage to do what they have done.

Posted On 11/28/2008 2:50:58 PM
Dheeraj Said:


Narrative is very good. While reading the article, I felt that I was at the scene. I am saddened by the whole thing. I have visited Bombay only once or twice but Bombay to me is Gateway of India and Taj. Bravery shown by Bombay Police and other armed forces is commendable. It is good that Politicians are staying out of this. They are the one responsible for all this.

Posted On 11/28/2008 6:00:41 PM
Lorraine Said:


Excellent reporting! Finally a first- hand report that sticks to facts. thank you! No wonder you work for WSJ. God keep you and your family and friends safe.

Posted On 11/28/2008 7:25:21 PM
s Said:


The incident is shocking not only for Mumbai but the entire WORLD Community. This is the TRAILER of things to come as we are moving into the CHANGING World. THE operation of these TERRORISTS who came in through SEA route must have been only successful because they must have taken Rooms in the Hotel and must have brought in the Grenades and ammunition earlier in the Personal Luggage as Guests to the Prestigous Hotel and this angle will have to be investigated fully. We can only Pray to the Almighty that the Human race is spared of HATRED for one another and the feeling of Brotherhood is maintained amongst Humans and the various countries of the World irrespective of Religous beliefs. Let the world unite in condemning such acts which are barbaric and erodes the human values. We will all have to follow the Principles of Non- violence or AHIMSA as preached and practised by the 24th JAIN Tiranthakar Lord Mahavir. DESTRUCTION by a handful select motivated youngsters or men who came to India to kill innocent Civilians and People from the forces has not acheieved any objective and the end is as ghastly for the terrorsits and this should be realised by the Section of lEADERs who trained and send these Men to kill. lET WISDOM PREVAIL is all that we PEOPLE of the WORLD can HOPE.

Posted On 11/28/2008 10:12:52 PM
Naresh Said:


Well done you commented that the hotel did not provide effective security! Indian government needs to resign they failed to protect the people of India they should be fired

Posted On 11/28/2008 10:22:04 PM
Surabhi Said:


Dear Parizaad, It is assuring to read the support from our armed forces and the staff of the best hospitality providers- Taj. Your words show the united, selfless front of India against such times where havoc is created to shake confidence amongsts masses. Hope to meet you... hopefully at a rebuilt grander Taj Mumbai. Peace

Posted On 11/28/2008 11:06:24 PM
Salil Said:


Parizaad, thank you for sharing. I salute your calmness and bravery. I grieve over the loss of lives. And I look forward to visiting the Taj again.

Posted On 11/29/2008 8:06:52 PM
Atreye Said:


Hello parizaad! First of all, welcome in your new life! Now you are not the same person as u were when u arrived in Taj hotel that evening to attend your friends reception party. Now you have a terrifying and moving experience with you. Thank God, that the prayers of your family members and friends have saved you all through. Take care and proud to be an Indian, specially a Mumbaikar! Try to oppose all those actions that can hurt the spirit of being Indian! Keep smiling!

Posted On 12/1/2008 12:43:50 PM
Shijo Said:


I am compelled to comment that part of credit should go to the systems and training processes of the Taj. With good support systems even normal people end up doing great things and vice versa.

Posted On 12/2/2008 11:14:09 AM
Anand Said:


True picture about the incident.... not the one which is made up by the news channels...

Posted On 12/2/2008 9:33:38 PM
Re: Halbert Said:


How are you. Love is, above all else, the gift of oneself. I am from Armenia and also now am reading in English, please tell me right I wrote the following sentence: "Bottom line, it can be maddening to find a good doctor when it comes to correct book symptoms synthroid t t t t t only thyroid thyroid disease thyroid." Thanks for the help 8), Halbert.

Posted On 5/16/2009 1:37:55 AM
Anand Said:


True picture about the incident.... not the one which is made up by the news channels...

Posted On 12/2/2008 9:33:38 PM
Re: Bian Said:


Hi everyone. I don't generally feel anything until noon; then it's time for my nap. I am from Qatar and , too, and now am writing in English, give true I wrote the following sentence: "Freedom from alcohol offers two unique treatment options for you to select from an in house freedom program and an internet based freedom program.Risk factors when used in combination with alcohol." With best wishes :p, Bian.

Posted On 5/20/2009 7:53:20 PM
Diwakar Said:


It is inspirational to read about heroics of ordinary people in adversity. I am however very concerned with the lack of collective effort or the mobilisation of it in rooting out corruption from our society. Why the helplessness when tackling politicans. Why the helplessness when dealing with any bureaucratic establishment. We seem to succumb at those times. Any way I WOULD LIKE ALL THE SURVIVORS OF THIS ORDEAL IN MUMBAI TO SET UP A BENEFIT FUND for those that end up loosing their life in the process of standing up to defend others or themselves in honour. Good enough to feel obliged to all those that lost their life but what happens to lives that they leave behind in their own family that depended on them.

Posted On 12/5/2008 5:42:39 PM
NItin Said:


Yet another triumph on the Indian Soil. Yet as always sacrifice for the Motherland.

Posted On 12/12/2008 11:30:45 AM
Manjusha Said:


Parizad I read your article. It certainly was a terrifying experience. I truly believe that God saved you. -Manjusha

Posted On 12/25/2008 9:27:48 PM
Re: Ravi Said:


Parizad, if this is life changing, I have a mission for you. I am no one to tell you what to do but this is just some friendly advice. We need many changes in India - the security situation needs to be revamped and the police are the core of this. There are many problems in this - police expenditure in the states is non-plan. This apparently results in under manned, undertrained, underequipped and under paid police force. And these are the people who sacrifice their lives for us. For a year learn wabout the work of the police, their problems, possible solutions and possible issues. Write about this in the Mint. Making a difference is what matters.

Posted On 1/2/2009 7:01:27 AM
Sandeep Said:


Incredible reporting, I salute the bravery and courage shown by Taj staff and not ot mention by our Armed Forces to nip the terrorists. But one question is still in my mind, WHY this after all?

Posted On 1/7/2009 9:45:29 AM
sachin Said:


It is indeed a nice article to read on. It really a true case study as far as Indian hospitality and dedication to the work is concerned. Parizaad and all the Hotel Staff has shown a great courage and had been stick to there responsibilities in true sense. This happens also in India. Hats Off guys !

Posted On 1/9/2009 10:42:52 AM
Jyoti Said:


The article refreshes my first trip to Mumbai, when I went to see the Gateway of India. And the obvious building one see there is the Taj Mahal hotel. Upon seeing it, I said to my folks, ‘Its so beautiful. I wish I can ever see it from inside.’ I strongly feel that once you see anything by your own eyes and then seeing it ruining, its so depressing. I couldn’t work in office on 26th. I dint go to office on 27th and 28th. I just did one thing and that was watching tv. I refused to eat for two days. Still any article or video or talk on the Mumbai attacks draws my attention. I sincerely empathize with people who have lost their lives. I strongly pray that we don’t see any other attack. I wish we all can stand together and face the evils which come upon us. I really want to ask that why its India which has to face this every now and then. US/UK it happened once. I want to request the politicians to come together and restore India.

Posted On 1/16/2009 5:46:16 PM