HSBC Customer Support is the worst. I completely accept that the banks have become unreliable and daylight robbery is what happening. I would like to share some of my bad experience with HSBC bank . I must say that HSBC has one of the worst customer supports. Their agents are trained well in disconnecting the call more than helping the customer appropriately. Each one have their own answers and this does applies even to the supervisors. The HSBC website provides the level 3 support which refers to a person named Shankar Narayanan who didn’t give any importance to my grievances emails. Business with HSBC is absolutely insecured as they process balance transfer even without the customer’s consent and force you to pay the amount even if the transaction did not happen . Their promises and apologies stays with words but never put to action. A reversal that I requested for , about 30days back is still pending . I have already applied for a cancellation of the same HSBC credit card which I received a month back . So beware friends , you may do business with HSBC incase you may not want to question even if they would add a Rs 5000 which you haven’t used on the card . watch out . By C.Shankar Vignesh