Please, Airtel, Hear My Call
Merely complaining about the sorry state of customer care in India will not solve much
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The scene is the same for all telcos including BPL Mobile, Tata Indicom with whom I have had some harrowing experiences. Same is the situation with Nokia customer care who did not know that their Nokia Repair Shop at Andheri (east) had closed for more than a one year.
ram