Please, Airtel, Hear My Call
Merely complaining about the sorry state of customer care in India will not solve much
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Thanks so much everyone, for your close reading and feedback. We are blogging also about this today -- and Airtel says it is "listening" to your concerns via this web site. Here's one strategy for those of you having problems.
http://blogs.livemint.com/blogs/career/archive/2008/08/29/problems-with-airtel-the-secret-to-service-is.aspx
As I say in the blog, let me know if Tina is of any help.
Mitra