London: British telecom operator BT Group Inc. is to recall to Britain at least 2,000 call-centre jobs based in India, ‘The Times’ reported on Thursday.
The newspaper said BT chief executive Ian Livingston had revealed the plan on Wednesday in response to a question asked by a shareholder at the group’s annual general meeting.
In recent years, big British firms have outsourced thousands of call-centre jobs to India to cut costs but have faced criticism from Britain-based customers unhappy at the level of service received.
BT’s move to repatriate some of its jobs was not “about customer service,” said a group spokesman, quoted by ‘The Times’. “It is about the effective deployment of our resources.”
Satyam to restate its accounts for last 5 years
Bangalore: Satyam Computer Services Ltd, the software exporter at the centre of India’s biggest corporate fraud probe, plans to restate its accounts for at least five years and has sought until 31 March to do so.
We have made an application to the Company Law Board and expect approval very soon, spokesman Sridhar Maturi said over the phone from Hyderabad, where the company is based.