Tokyo: Toyota Motor Corp’s woes deepened ahead of its testimony to Congress on safety issues, as it revealed it faces a US criminal probe into the handling of its massive recalls, while Japan voiced concern over the economic impact of the automakers’ problems.
New US documents showed on Monday how the company beat back US safety regulators’ efforts for a wider probe in 2007 and disclosure of a US Securities and Exchange Commission request for documents.
It all comes as Toyota’s top executive prepared for a hearing on Capitol Hill over unintended acceleration problems that have been linked to at least five US deaths, with 29 other fatality reports being examined.
In a gesture it said was intended to reassure customers, Toyota said it would install brake-override systems on three more models of vehicles already on US roads: the Tacoma truck going back to 2005 model year, the Venza crossover from 2009 and the Sequoia SUV.
Shares of Toyota fell 0.5% to ¥3,325 on Tuesday in Tokyo, matching the Nikkei 225’s fall, suggesting little investor reaction to news of the criminal investigation and the plan for an additional brake override upgrade.
“Investors are not worried about such one-time costs. Instead they welcome Toyota’s efforts to restore confidence in its products and its relations with the US government regardless of the costs,” said Yoshihiko Tabei, analyst at Kazaka Securities.
He said the earnings forecast Toyota gave on 4 February for the year ending next month will likely be unaffected by the costs of the recalls and voluntary upgrades, while investors are more worried whether Toyota can revamp its brand and avoid a sales slump next business year.
A Japanese government official expressed concern about the effect Toyota’s problems could have on Japan’s exports.
“Strong growth in Asia-bound exports seems to be slowing, and we also have to consider Toyota’s recalls, so we’ve given a cautious judgment on exports,” Keisuke Tsumura, a parliamentary secretary on economic affairs, said as the government issued a report on the economy.
Toyota has recalled more than 8.5 million vehicles globally in recent months for problems including sticky accelerators, accelerators that can be pinned down by loose floor mats and a braking glitch affecting its hybrid models.
It is also investigating reports of steering problems in the Corolla, its second most popular US model.
Toyota’s extra installation of the brake-override systems extends the scope and cost of a recall that had already targeted five models including the top-selling Camry. Toyota said it would have the same safety technology on most new models sold in the United States by the end of 2010.
Akio Toyoda, who took the helm at the world No. 1 automaker last June, is scheduled to testify before the US House Oversight and Government Reform Committee on Wednesday.
In a preview of the line he could take in his testimony, Toyoda said in a statement published in the Wall Street Journal that he was committed to making sure that Toyota learned from the crisis and changed its ways.
“It is clear to me that in recent years we didn’t listen as carefully as we should - or respond as quickly as we must - to our customers’ concerns,” Toyoda said. “While we investigated malfunctions in good faith, we focused too narrowly on technical issues without taking full account of how our customers use our vehicles.”
The extended apology from Toyoda, a grandson of the company’s founder, came hours after Toyota said it had received a federal grand jury subpoena from the US attorney’s office in Manhattan on 8 February.
The automaker also said the SEC had asked for documents related to unintended acceleration of Toyota vehicles and the company’s disclosure policies.
Toyota said it would cooperate with the investigations.