Bangalore: Privately-held Bangalore-based infrastructure management services (IMS) provider Microland has announced the signing of a $55 million contract with UK-based Serco Ltd for providing remote IMS.
Chairman and managing director Pradeep Kar told reporters in Bangalore Wednesday that the contract with Serco, a client since 2005, will be executed over five years.
Microland’s has made several investments in service-delivery platforms leveraging analytics and automation to deliver end to end integrated IMS at reduced costs, he said.
Microland, which has about 2,300 people and 75 clients, will be deploying about 250 people for this contract, a portion of which will be onsite, he said.
The market for managed services was large enough for both big and smaller players, and Microland’s “sweet spot” was in companies in the $1-10 billion range, he said.
Citing industry lobby Nasscom figures, he said managed services accounted for about 5% of IT spend outsourced to India, or about $70 billion, which was expected to go up to a third of all spending outsourced to India by 2020.
“Clearly, it is growing faster than other kinds of outsourcing,” he said.
Microland manages one of the world’s largest Microsoft Exchange e-mail platforms with over 400,000 users for a Fortune 10 company, he said.