Mumbai: To help its pre-paid consumers who are short of balance after the ban on Rs500 and Rs1000 notes, telecom operator Vodafone on Friday said it is extending them credit on talktime and data usage.
The pre-paid users, who form a big chunk of the subscriber base for all operators, will be given a credit of Rs10 in talktime and data of 30 MB across network with a 24-hour validity, it said in a statement.
For post-paid customers in Mumbai, it has also extended the bill payment date by three days. “To help our customers tide over the demonetization period, Vodafone has extended post-paid bill payment deadline by 3 days in Mumbai. Additionally, pre-paid Vodafone customers can opt for small credits on both talktime and data, allowing them to stay confidently connected,” Pushpinder Singh Gujral, business head for Mumbai, said.
The government’s surprise move to scrap Rs500 and Rs1,000 notes has posed some temporary trouble for consumers in a cash-dominant economy like India. For the second day, banks and ATMs witnessed longer queues of anxious customers waiting either to deposit the scrapped notes or exchange them to meet their expenses. Vodafone said the special services can be availed either by calling a toll-free number or dialling a Unstructured Supplementary Service Data (USSD) short code on phones.