In an interview with Mint, IBM’s global head of strategy and transformation consulting, Wolfram Stein, compares Indian corporations with their Western counterparts in terms of technology adoption and spend. Stein, who called Bharti Airtel’s Africa expansion as part of the “second wave of globalization,” said that expansion comes with its own set of challenges. To successfully tackle challenges associated with such massive global expansion, Stein says, Indian companies will need to change their style of management from individual centric to process centric.
In a wide-ranging discussion, Stein addresses the apparent lack of success that Indian information technology companies had at technology consulting - the bastion of IBM and Accenture – as well as implications of the new wave of protectionist policy making in the US. Stein says that rising wages in Indian technology sector do not necessarily mean end of offshoring because besides cost arbitrage, availability of talent puts Indian at a unique advantage.