Diageo opens new business services centre in Bengaluru

Diageo’s Bengaluru centre will provide finance and accounting services for the beverage company globally and later offer business intelligence, analytics and data services


Diageo, parent of United Spirits Ltd, expects to increase staff strength at the centre in Bengaluru’s Karle Town SEZ from 100 to around 1,000 by the end of next year.
Diageo, parent of United Spirits Ltd, expects to increase staff strength at the centre in Bengaluru’s Karle Town SEZ from 100 to around 1,000 by the end of next year.

Bengaluru: Liquor maker Diageo Plc Monday opened a new back office in Bengaluru, its first in India and the fifth worldwide. It will start with providing finance and accounting services for the beverage company globally and later offer business intelligence, analytics and data services.

Diageo, parent of United Spirits Ltd, expects to increase staff strength at the centre in Bengaluru’s Karle Town Special Economic Zone from 100 to around 1,000 by the end of next year. It currently operates from an incubation centre at Karle Town, and is expected to move into a permanent facility before the end of this year.

“The essence of our culture rests on two fundamental pillars. These are ‘how we work’ – in an open, exciting and dynamic culture, where our employees care about doing the right things, the right way and know they can make a difference and second, ‘what we offer’ –opportunities to grow in an environment where the best of Diageo globally meets the best of India,” the centre’s managing director Tracey Barnes said.

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Diageo’s global business services unit operates similar centres in Manila, Nairobi, Budapest and Bogota.

“Our business in India is stronger this year and we see it as an important driver of growth, so when we began looking at options to locate a new service centre –Bangalore stood out for being somewhere that is highly respected for its shared services industry and growing talent base,” Brian Franz, Diageo’s chief productivity officer said in an email interview. “This clearly made it one of the most attractive cities and countries for a company the size of Diageo to position one of its largest business service centres,” he added.

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