Pune: Rajnish Virmani, president and chief operating officer of Reliance BPO Pvt. Ltd, has resigned, a person close to the development said.
Reliance BPO is the Reliance-Anil Dhirubai Ambani Group’s (R-Adag), venture in business process outsourcing, or BPO. About 80% of Reliance BPO’s clients are R-Adag group companies, according to the firm’s website.
A company spokesperson confirmed that Virmani had quit the organization. In an emailed response, the spokesperson said: “The company has significant intellectual capital at the top and senior management level to effectively handle the job function. While the same top management personnel who were handling and supervising this function earlier continue to oversee the same, it also gives opportunity for career progression to other employees by enriching their job profile.”
Virmani was brought in by Reliance Communications Ltd from Aviva Global Services, the offshoring arm of UK’s largest insurance group Aviva Plc., to head the firm’s BPO operations in November 2007.
K. Chandra, a long-time Reliance group person, who headed the BPO operations before Virmani was brought in, is likely to take over the additional responsibility, said a company executive who did not want to be named because the announcement has not yet been made public.
He added that it is unlikely that the company will find a replacement for Virmani, given the current economic situation and the fact that management recruitments at that level are an expensive proposition.