Bangalore: Business process outsourcing (BPO) firm Genpact has entered into an agreement with the Bhutan government to train local talent and help in the development and growth of IT-ITeS industry in the country.
The agreement was inked by Sonam Tenzin secretary ministry of labour and human resources and Kinley Dorji secretary ministry of information and communications Royal Government of Bhutan.
Bhutan would facilitate Genpact in setting up a operations centre in the Bhutanese capital of Thimphu in 2011, president and CEO Genpact Pramod Bhasin said on the sidelines of Nasscom BPO Summit in Bangalore.
Genpact would recruit candidates for its operation centres in India and work closely with the ministry of labour and human resources, department of information technology and Royal University of Bhutan to provide specific training on how to handle a range of business processes across industries including voice, finance and accounting and IT services.
A Train the Trainer programme would also be introduced to help in creating a pipeline of trainers in Bhutan who can in turn impart the programmes to local candidates.
Genpact would also partner with Bhutan to include the curriculum in schools and colleges to develop the talent in the region to meet the future demand for a skilled workforce in the region.