Apple to replace iPhone 6s batteries after complaints in China

Consumers across China have claimed their mobile phones unexpectedly switch off despite displaying battery levels over 50%


Apple China has reportedly agreed to replace the batteries of faulty iPhone 6s manufactured between September and October 2015 free of charge. Photo: Reuters
Apple China has reportedly agreed to replace the batteries of faulty iPhone 6s manufactured between September and October 2015 free of charge. Photo: Reuters

Beijing: Apple on Monday said it will offer free battery replacements for certain faulty iPhone 6s in China after consumers claimed that their phones unexpectedly switched off. China Consumer Association earlier last week sent a letter to Apple, requesting that it clarify the reason, state-run Xinhua news agency reported.

Consumers across China have filed complaints on the country’s microblog service Weibo, claiming their mobile phones unexpectedly switch off despite displaying battery levels over 50%.

Stressing the issue is not safety-related, Apple China said in a statement that the unexpected power-off only affects handsets with certain serial numbers. It agreed to replace the batteries of faulty iPhone 6s manufactured between September and October 2015 free of charge.

Other models with the same problem are not included in the current replacement plan. Consumers can check whether they qualify for free battery replacement at any Apple store or authorised reseller, the company added. PTI

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