What’s with the succession saga at Infosys Technologies Ltd? Coalition governments and family business houses are made and unmade on the belief that everyone should get a shot at the top slot and one of India’s best governed companies—at least at the board level— seems to have become a victim of this belief.
It is inconceivable that all qualities required to run a successful enterprise be the preserve of an exclusive group—be it a family or friends and colleagues, who get together to start something up.
Companies that believe reputations and systems will see them through what are sometimes inexplicable changes in leadership may be in for a rude shock. All businesses are about people and no organization with a glass ceiling will be able to retain its best and brightest. The decisions Infosys announces on 30 April will show the world whether a company that usually gets most things right has feet of clay (when it comes to its founders).