Mysore: In spite of the uncertainty on the spending front, chief operating officer and chief executive officer-designate S.D. Shibulal sees clients continuing to spend on large transformational projects, a key focus of what the company is calling Infosys 3.0. “They cannot survive without changing,” he said in an interview, whether in terms of new technologies such as cloud computing or social media, regulations in terms of risk and compliance in the financial space, or new products and business models. Edited excerpts:
You mentioned 27 new patents in this quarter, mostly in the transformational space.
Yes. We have started a new centre for innovation in “Building Tomorrow’s Enterprise”, where we are working on identifying and creating IP (intellectual property) around accelerators and platforms. We are doing co-creation with clients. Platforms give clients true variable costing, while giving us non-linear revenue, with short cycle times. We are doing products for the cloud and on the cloud. So, our patents are very focused.
What is your cloud strategy?
We are working with clients on safety issues, and on the road map to adoption. The biggest challenge for clients is navigating three different environments in public, private and hybrid cloud. Issues around transition, data integrity and data management have to be tackled.
You have won three new “transformation deals”. What kind of deals are these, and are more of them in the pipeline? What would be a dream, benchmark transformation deal?
One we got is a global SAP roll-out for harmonization. This client has made three new acquisitions, and they are changing their business practices. Another is for a new software licensing platform worldwide—the client had issues with licensing leakage, different price points and so on. These deals are in the $80-120 million range spread over 24 months.
As for a benchmark kind of deal, I can imagine, say a CPG (consumer and packaged goods) manufacturer looking to change their product offerings based on social media intelligence, where you have to not only create this intelligence, but reflect it back into the balance sheet. Transformation deals are all about growth, return on investment and profitability for the client. So they will happen.