Call all telcos to submit data on call drops: COAI to parliamentary panel

The panel has called Reliance Jio Infocomm Ltd, COAI, Trai and DoT to appear before the standing committee to address the ongoing issue of call drops


Reliance Jio and the top three telcos in the country have been sparring over points of interconnection, where calls are handed over from one network to another. Photo: Pradeep Gaur/ Mint
Reliance Jio and the top three telcos in the country have been sparring over points of interconnection, where calls are handed over from one network to another. Photo: Pradeep Gaur/ Mint

New Delhi: Ahead of a meeting called by a parliamentary panel, the Cellular Operators’ Association of India (COAI) has requested the panel to call all COAI and AUSPI (Association of Unified Telecom Service Providers of India) members and ask them to furnish data on the quality of service and call drops in their individual capacities. The meeting is scheduled for Thursday.

The panel has called Reliance Jio Infocomm Ltd, COAI, and Telecom Regulatory Authority of India (Trai) and the Department of Telecommunication (DoT) to appear before the standing committee to address the on-going issue of call drops.

“We respectfully suggest that in order to assist the Hon’ble Committee in this important exercise, the other members of COAI namely, Airtel, Idea, Vodafone, Aircel and Telenor and the members of AUSPI be also called to depose before the committee and furnish all relevant information and data for the consideration of the Committee,” COAI said in a letter addressed to the chairman of the standing committee, Anurag Singh Thakur.

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COAI added that the nuances involved in the networks and technologies are best explained by the members themselves. “Many of the issues pertaining to the subject are best explained by individual member companies, who are also licencees, as these issues lie within the ambit of bilateral commercial agreements between members,” the association stated in the letter.

The Mukesh Ambani-promoted Reliance Jio and the top three telcos in the country have been sparring over PoIs (points of interconnection), where calls are handed over from one network to another. On 21 October, Trai recommended imposition of penalty of Rs.3,050 crore on Bharti Airtel, Idea Cellular and Vodafone India for deliberately blocking calls made from new operator Reliance Jio network. While Jio claims that the incumbent telcos have not provided it with enough PoIs, the companies have said that Reliance Jio is creating an unnecessary controversy to mask inadequacies in its own service.

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