Management tip: The best leaders know how to really listen
- Lodha Developers buy land in Mumbai’s Jogeshwari suburb from Patel Engineering
- BCCI, sports ministry discuss NADA, India-Pakistan match in ICC Test Championship
- To buy, or rent a home, that is the question
- Different ways to buy cryptocurrencies in India
- If total income is not taxable, senior citizens should keep bulk of their money in fixed deposits
In a world of instantaneous global connection, one of the most authentic modes of communication still is just listening to someone. But listening can be a challenging skill to master. How can you build your ability? Start by creating space in your day. Block off time in your calendar to reflect on a recent conversation and to prepare for the next one.
When a colleague or employee asks for advice, make sure you understand the situation. Before answering, ask a question. Clarify what they really need. And give people your full attention. Look them in the eye. Put down your phone and close your laptop. Leaders who make time for uninterrupted face-to-face conversation find that it’s one of their best management tools.
Adapted from Listening Is an Overlooked Leadership Tool , by Melissa Daimler.
©2016 Harvard Business Review. All rights reserved.