New Delhi: Satyam Computer Services Ltd., a leading global consulting and information technology services provider, today announced the establishment of a Pega Business Process Management Center of Excellence (CoE) at its 2000-seat Global Solutions Center (GSC) at Cyberjaya, Malaysia.
Satyam has teamed up with US-based business software maker, Pegasystems Inc., to create the facility. It will leverage the capabilities of Pegasystems SmartBPM® Suite to drive business agility, grow revenue, and improve productivity for its global customers. Pega, the market leader in BPM software, introduced its latest version of SmartBPM in February at Gartner’s BPM Summit in Las Vegas.
The CoE will develop unique frameworks and methodologies to implement BPM solutions featuring Pega. These will result in speedier, more flexible options that will facilitate development, testing, implementation, and maintenance. In addition, customers of Satyam and Pega—some of the most sophisticated organizations in the world—will gain the agility to respond rapidly to changing market conditions.
“Pega continues to drive the BPM market with its robust products and innovative ability to bring competitive advantage to its customers,” said Sriram Krishnan, senior vice president of Satyam’s Consulting and Enterprise Solutions Practice. “This will help us implement robust applications for our customers.”
Satyam has had a global strategic partnership with Pega since 2003, and provides consulting and implementation services on SmartBPM, notably design and delivery of industry solutions for insurance, healthcare, banking, and financial services customers.
This initaitive is in line with Satyam’s commitment to making Malaysia a software development hub. These efforts support Satyam’s Global Delivery Model 2.0 (GDM), an integral part of its strategy to provide a distributed delivery capability for global customers via an alternative, multi-country workforce.
Virender Aggarwal, Satyam’s director and senior vice president, Asia Pacific, Middle East, India, and Africa said, “Satyam has leveraged Malaysia’s world-class infrastructure to build a pool of impressive IT talent since 2001. Today, we have approximately 500 associates in the GSC, two-thirds of whom are Malaysians. The rapid strengthening of our Malaysian operations has bolstered our GDM and in turn, our international expansion. Pega will benefit similarly from its participation.”