Mumbai:IBM today announced the launch of work area recovery centre in Navi Mumbai, which will enable customers to do their work when they have not access to their work place.
This is the first-ever such centre from IBM in the country, making it the only corporation offering such a business continuity solution for large scale customers, IBM said in a press release today.
“IBM’s work area recovery centre will ensure that employees can remain productive even when they cannot access their workplace in unexpected events of floods, terrorist threats, large-scale power outages or fire,” IBM India’s Global Technology services director, Nipun Mehrotra said in the statement.
The centre, which is primarily targeted at the captive contact centre operations of companies in the financial services sector and BPO space, is spread over an area of 25,000 square feet, IBM said.
The centre will initially have a capacity of up to 2,500 seats per year, which is expected to scale up to 3,500 seats later, the company said.
The centre will have a workplace area to help to support general business, trading floor, front and back-office operations and call centre operations, it said.