Tokyo: Japan’s Sony issued a warning to customers worldwide on 20 June that a system glitch affecting more than half a million of its VAIO laptop computers may cause overheating and possible burns.
The electronics giant said a heat-monitoring chip in some of its VAIO F and C series models that were launched in January this year could be defective, leading to possible overheating, a company statement said.
Although the defect has not been known to cause personal injuries, the firm said it received a total of 39 complaints from overseas customers saying that the shape of their computers became distorted from overheating.
The glitch affects a total of 535,000 laptops worldwide, of which nearly half is in the United States and the remainder in Japan, Europe and China.
Sony said it is offering consumers a software application download with which to correct the malfunction.