Govt asks all banks to provide mobile banking facility by 31 March

Electronics and IT secretary Aruna Sundararajan says customers who are using UPI or BHIM app should automatically be enabled for mobile banking


IT secretary Aruna Sundararajan says this is part of the government’s efforts to boost the digital payment system. Photo: Mint
IT secretary Aruna Sundararajan says this is part of the government’s efforts to boost the digital payment system. Photo: Mint

New Delhi: The government has asked all banks to provide mobile banking facility to all customers by 31 March in a bid to push digital transactions.

“What we have asked the banks to do is to enable all customers who have mobiles for mobile banking...We are asking banks to run a nationwide campaign up to 31 March to ensure that every customer who has a mobile phone is enabled for mobile banking,” electronics and IT secretary Aruna Sundararajan told reporters in New Delhi.

She added this is part of the government’s efforts to boost the digital payment system.

“The reason is earlier mobile banking was not such a priority. And therefore, many customers may not have said they want mobile banking services. But today, they want it...This is to ensure that whoever wants to do mobile banking but has not been enabled, should be enabled by 31 March,” she said.

Sundararajan said customers who are using UPI or BHIM app should automatically be enabled for mobile banking.

“We have said that any customer who accesses UPI or BHIM they should automatically be enabled for mobile banking because it means they want mobile banking,” she said, adding the banks have been asked to enable this. The government has been aggressively pushing payments through digital platforms, especially after announcing its demonetisation exercise on 8 November.

More From Livemint