New Delhi: Telecom operators Bharti Airtel Ltd and Vodafone have relaxed bill payment dates by three days for postpaid accounts following the rush at banks due to the government scrapping Rs500 and Rs100 notes.
“We are extending bill payment due date for postpaid customers by up to three days and will provide talk time loan to prepaid customers to ensure there is continuity of services and they are not inconvenienced,” Airtel said in a statement.
Vodafone too extended bill payment date for postpaid customers and credit facility for prepaid customers in Delhi and National Capital Region (NCR) only. “To help our customers tide over the demonetization period, Vodafone has extended postpaid bill payment deadline by three days. Prepaid Vodafone customers can opt for small credits on both talk time and data, allowing them to stay confidently connected,” Apoorva Mehrotra, business head - Delhi & NCR, Vodafone India, said in a statement.
Additionally, for the benefit of prepaid customers running out of balance, Vodafone is providing small credits on both talktime and data. Vodafone prepaid customers can get credit of Rs10 valid for seven days by sending an SMS to a special number. The credit will be provided at a service charge of Rs3 per transaction and will be adjusted in the next recharge. It is also providing 30 megabyte data credit for Rs10 with a validity of 24 hours.