ATM’s have cut 50% workload in banks: Assocham

ATM’s have cut 50% workload in banks: Assocham
Comment E-mail Print Share
First Published: Sun, Feb 17 2008. 01 56 PM IST
Updated: Sun, Feb 17 2008. 01 56 PM IST
New Delhi: Over 65,000 cashiers in the banking industry have experienced a 50% drop in their workload in the last five years due to growing installations of off and onsite ATM facilities in urban, semi-urban and rural bank branches. Employment engagements for thousands of ex-defence and paramilitary personnel have also been created, according to the latest estimates made available by Assocham
The latest RBI publication, in India has placed the total number of bank branches in the public and private sector to over 50,000 and ATMs facilities on the onsite and offsite banking branches at around 17,000.
There are a total of 88 banks, of which 27 fall in the public sector, 28 are old private sector banks and nine are new private sector banks. 19,547 banks branches are located in rural India as against 12,238 in semi-urban India. The number of urban bank branches are 10,126.
Prominent old banks are The federal bank, The Jammu & Kashmir bank, The Karur Vysya Bank, The South Indian Bank and Development credit bank.
Key Findings
* With increase in number of ATMs, clients prefer to walk across the ATM facility, make cash withdrawals and know their latest banking transaction statements. Resultantly, cashier community in the banking industry is feeling threatened
* Existing lot of cashiers in banking sector are confined to large and bulk cash withdrawals, making entries and at end of the day and submitting transactions tally to respective managers
* ATMs are preferred because they are convenient; their prevalence is becoming more acceptable, even in rural India; ATMs facilities being taken to countryside are of Biometric Nature that means they can be operated upon by unlettered rural folk where petty banking transactions can be honoured with near thumb immersions with absolute elements of accuracy
*Cashiers in banking sectors honour assigned duties in first half of the day and remain under highly unutilized and unexplored for remaining part of the day
* Latest decision of RBI says that it would issue a directive to entire banking community and reduce transaction cost for every single withdrawal; this will make ATM operations more popular for bank customers and render cashiers still more idle
* ATM installations are another advantage is that they create ample employment engagements for thousands of semi skilled people above age of 52-55, to guard ATM’s locations, most of whom are superannuated either from armed and paramilitary forces or from other disciplinesl
* In view of resource crunch that the banking industry is confronted with, it would be appropriate for cashiers to be assigned responsibilities that keep them engaged for the entire day so that their productivity is not questioned
* State Bank of India with its seven SBIs associates has the largest number of banking branches in India, numbering 13,661 and the largest ATMs centre of about 6000
Comment E-mail Print Share
First Published: Sun, Feb 17 2008. 01 56 PM IST
More Topics: ATM | Biometric ATM | SBI | Assocham | cashier |