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To find out how these policies were rated on individual parameters,
Updated: 10th Jan, 2015
Products published on the websites of insurers or available through company call centres have been considered.
Information drawn from public sources.
Products as on 15 December 2014.
Where location determines premiums, Delhi has been selected.
Where products have a third-party administrator (TPA) and a non-TPA rate, the TPA rate has been taken.
Where a maternity and a non-maternity cover option is available, the non-maternity plan has been selected. If such an option is not available then the maternity product has been considered
Where there is a co-pay in certain situations such as package rates, diabetes or hypertension we have rated the product assuming there is a co-pay.For example, Iffco Tokio's Swasthya Kavach plan.
In the criterion of disease-wise capping, we have considered capping on non-cataract treatment only.
Health insurance products of life insurers have not been considered because relevant claims information is not available.
Claims payment information for FY14 used unless otherwise mentioned:
Cigna TTK: Q1 and Q2 of FY15 used since company commenced operations this year
Future Generali: Corrected information provided by the company has been used
HDFC Ergo: Q1 disclosure has claims closed = claims settled + claims repudiated. So we have assumed claims closed as zero to be consistent with other quarters
ICICI Lombard: The claim settled numbers in first half have been corrected to mean claims approved so as to be consistent across analyses
Iffco Tokio: Published quarterly data not properly reconciled and has small errors
L&T: Published quarterly data not properly reconciled and has small errors; Q2 closing claims different from Q3 opening claims; includes co-insured claims. Co-insurance claims have not been removed because this information is not publicly available across insurers
Liberty Videocon: Commenced operations only in Q4 of 2014
National Insurance: Q3 data not properly reconciled. Small margin of error
Oriental Insurance: Published annual claims numbers have been taken directly from the insurer as Q4 public disclosure is not available on the website; data not properly reconciled and has small errors
Religare Health: Minor corrections made to published data based on company’s feedback
Royal Sundaram: Published annual numbers not reconciled. Over a 10% margin of error
SBI General: Small inconsistencies in Q4 information. Company provided corrections have been built in
Tata-AIG: Corrected numbers sent by Tata-AIG used. Factors in Rashtriya Swasthya Bima Yojana claims