BackTaxpayers’ grievances to be given top priority following Modi’s rap
Grievances pending for more than a year have to be resolved by 30 April while those pending for more than two months should be addressed by 7 June 2015
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New Delhi: The Central Board of Direct Taxes (CBDT) has asked the Income Tax (I-T) department to give “top priority" to taxpayers’ grievances after prime minister Narendra Modi expressed his disappointment about delays in corrective action and harassment of the assesses by tax officials.
Taking a stern view of the PM’s rap on the knuckles to the department, CBDT chairperson Anita Kapur has asked all principal chief commissioners and directors general of I-T departments in the country to pull up their socks and put the house in order before the next review of the subject by Modi.
“The status of pending public grievances with the Income Tax department was reviewed by the PM on 25 March through video-conferencing. During the meeting, he expressed dissatisfaction about delays in responding to public grievances by our officers as well as about the harassment meted out to the taxpayers and the officious behaviour of our officers," Kapur wrote in her recent communication to the field offices of the I-T department.
Kapur also told the officers that the deadlines set for this task earlier should be scrupulously followed. As per stipulated guidelines, grievances pending for more than one year have to be resolved by 30 April while those pending for more than two months should be addressed by 7 June 2015.
The apex policy making body of the I-T department, during the PRAGATI public grievance redressal initiative of the PM, has assured that it will fix the issue before the PM takes the next review on the said subject.
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