Shifting passenger behaviour can improve urban mobility: EY report

The proliferation of smartphones is an example of a key influence that should inform transport policy planning, says the report


The report says that behaviour is critical to mobility. New policies need to capture citizens’ changing transit behaviour and social norms. Photo: Hindustan Times
The report says that behaviour is critical to mobility. New policies need to capture citizens’ changing transit behaviour and social norms. Photo: Hindustan Times

New Delhi: Governments and policymakers must engage citizens to find urban mobility solutions as their behaviour is the starting point for developing sustainable urban transport policy, a report by consulting firm EY released on Sunday said.

The report says that behaviour is critical to mobility. New policies need to capture citizens’ changing transit behaviour and social norms.

For example, people expect technology to help give them more convenient and cheaper ways to get around their city.

The proliferation of smartphones is an example of a key influence that should inform transport policy planning. This means a transport system that is not only integrated, but interactive.

The report addresses the challenge of urban mobility in the US, the UK, Australia, India and New Zealand.

It states that effective transport infrastructure is critical to a city’s economic performance. But data suggests that many cities are lacking the required infrastructure and are not yet prepared to meet future demands on their transport systems.

Abhaya Agarwal, a partner at EY India said: “There is no single winning policy measure. Instead, careful development and implementation of a range of policies is required. Municipalities can consider a wider, and more nuanced, range of policies designed to nudge citizens out of their cars and onto their bikes.”

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