Even as the urban development ministry considers framing guidelines for states to set up municipal services regulators as a precursor to assuring service levels, a pilot survey of Indian cities has shown startling results on the way they are managed.
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From poor service delivery standards to very low cost recovery, data for 18 Indian cities collated by the ministry show that municipal service utilities have a long way to go.
Compiled by Rahul Chandran
Graphics by Sandeep Bhatnagar / Mint