Even as the Congress-led United Progressive Alliance government has focused budgetary spending on the rural population, riding on its pro-poor ideology, concerns have emerged about corruption in the delivery of public services.
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The CMS India Corruption Study, 2010, observes that while the actual experience of corruption in general has gone down by half, experience of overall corruption in specific services has increased. Since very often it is the economically disadvantaged who need ready access to key public services, the impact of such corruption is that much more. The study signals a need to improve governance, particularly setting up grievance redressal systems and greater accountability of public servants. This is the first in a five-part series.