New Delhi: As part of the “ticket at your doorsteps” concept, Railways has proposed to install automatic Ticket Vending Machines in the 11th five year plan and is contemplating to introduce “Card System” to facilitate people to buy tickets from various outlets including banks, petrol pumps and post offices.
“The concept will be extended to automatic Ticket Vending Machines for suburban, long-distance unreserved, as well as reserved passengers,” a top Railway Official told PTI.
Over 5,000 ticket vending machines were proposed to be installed in parking lots, waiting halls, station concourses, as well as in universities, offices and shopping malls to take the ticket-booking facility to the door steps of people.
The Ministry is also in collaboration with Mobile Service Providers to introduce a Card System on line, to facilitate desirous passengers to book their ticket through e-ticketing.
However, there are some constraints in this regard like high agent charges, the system not being able to provide details regarding waiting-list tickets and in situations like if a train has already left the station, there is no definite procedure for refund.
Railways was working out a technology to overcome the waiting-list problem by adding that several leading companies including Infosys, Wipro, TCS, LCF and IBM have offered their expertise in this regard. They are also likely to introcuce another concept of “distinctive numbers” for availing reservation facility.