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THURSDAY, NOVEMBER 26, 2009
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BPO Industry
NV ‘Tiger’ Tyagarajan | Eye of the tiger
Krish Raghav 09:11 PM | September 11,2009
Precise decisions and a desire to hit the road shaped the Genpact COO’s career
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Business Lounge
NV Tyagarajan
Genpact
GE Capital International Services
BPO industry
IIT Bombay
Citibank
India to remain among top outsourcing destinations: Moody’s
PTI 10:47 AM | March 08,2009
India’s outsourcing industry will certainly be hurt by this global downturn, as demand for IT support or telemarketing has weakened significantly in recent months
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Moody
Outsourcing
India
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BPO industry
Slowdown cools attrition in outsourcing industry
Aruna Viswanatha 12:45 AM | November 11,2008
The churn rate in the BPO industry dipped below 20% in the September quarter, down from 35% in ’07
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BPO industry
Genpact
24/7 Customer
Convergys
Call centre
BPOs keep their chin up
Rahul Sharma 09:25 PM | October 14,2008
Despite the global financial turmoil, BPO companies are sanguine about beating the slowdown by focusing on the domestic market and going rural
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BPO industry
Global financial crisis
Domestic outsourcing industry
Video story
BPO industry plans body to put data-security standards in place
Regina Anthony 12:57 AM | April 24,2007
The ‘self-regulatory organization’ could allay fears of loopholes in Indian companies; membership voluntary