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PTI 06:49 PM | November 11,2008
The Commission plans to appoint sufficient number of operators in order to ensure that prompt information could be provided to callers
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Aruna Viswanatha 12:45 AM | November 11,2008
The churn rate in the BPO industry dipped below 20% in the September quarter, down from 35% in ’07
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Sidin Vadukut 11:48 PM | October 09,2008
Just four years after his first book, Chetan Bhagat is scripting stories for the big screen
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02:41 PM | October 08,2008
The application will make phone calls made through the Internet more secure and will serve as an advantage to the BPO sector
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PTI 02:19 PM | September 28,2008
The company is a key provider of relationship management solutions, business process outsourcing, outsourced call centre sales/service support and market research
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Aruna Viswanatha 10:40 PM | September 11,2008
After failed attempts, websites and firms target the unemployed, offer information and access to work
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Aruna Viswanatha 11:00 PM | June 03,2008
Logistics directors at such firms are turning to a mix of technology and planning to keep the cost low
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Heather Timmons 10:29 PM | April 24,2008
Firms hire people with call centre experience, and train them in skills such as how to sympathize with clients
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On Real Estate | Renu Sud Karnad 11:07 PM | April 06,2008
In case the loan prepayment is being refinanced from another institution, then a prepayment charge of 2% will be levied on the amount being prepaid
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Reuters 05:59 PM | March 31,2008
India’s revenue from back-office outsourcing is expected to surge just over four times to $50 billion by 2012
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05:47 PM | February 05,2008
A lieutenant colonel, a rank attained after 10 years, earns a basic monthly salary of Rs12,000; A fresh graduate working in a call centre typically earns Rs25,000
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Wider Angle | S.Mitra Kalita 10:52 PM | November 29,2007
Office space is tight and entry-level salaries of between Rs6,500 and Rs8,000 are lower than international counterparts
FIND MORE ARTICLES ON:
BPO Call centreVodafone
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Wider Angle | S.Mitra Kalita 10:52 PM | November 29,2007
Office space is tight and entry-level salaries of between Rs6,500 and Rs8,000 are lower than international counterparts
FIND MORE ARTICLES ON:
BPOCall centreVodafone
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Somini Sengupta, NYT 01:38 AM | November 26,2007
But in a traditional society accustomed to absorbing influences over centuries, change comes slowly, if at all
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Language Economics | Amelia Gentleman 12:08 AM | November 23,2007
Three recent books published in India chart the growing, global reach of Hinglish, a blend of English and Hindi
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