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Rule of Thumb | Govind Sankaranarayanan 01:09 AM | July 17,2009
The company that motivates Gen Y will rule the next 20 years
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Aruna Viswanatha 10:57 PM | March 04,2009
Companies are turning to technology to make the first upgrade in hiring; job websites are following suit
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Aruna Viswanatha 12:38 AM | November 15,2008
Orange currently outsources work to Indian units of Convergys Corp., the world’s largest back office firm, and International Business Machines Corp., that runs the globe’s largest tech services business
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Aruna Viswanatha 12:45 AM | November 11,2008
The churn rate in the BPO industry dipped below 20% in the September quarter, down from 35% in ’07
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Business Wire India 11:51 AM | October 06,2008
In a bid to expand its business process outsourcing services, the company is hiring contact centre agents across India
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Vishwanath Kulkarni 10:29 PM | May 05,2008
The firm is looking at the domestic market to expand and use local revenues as a hedge against falling dollar
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Wider Angle | S.Mitra Kalita 11:03 PM | November 01,2007
The source of popularity for a harmless holiday such as Karva Chauth and a harmful politician is similar
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Wider Angle | S.Mitra Kalita 10:30 PM | November 01,2007
The source of popularity for a harmless holiday such as Karva Chauth and a harmful politician is similar
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Regina Anthony 12:23 AM | October 05,2007
Convergys currently counts only international and domestic long distance telecom bandwidth firm Videsh Sanchar Nigam Ltd in its India clientele
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Convergys India
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Sumeet Chatterjee 12:09 AM | September 19,2007
Back-office services companies thrive on doing jobs such as taking customer calls, payroll management and accounting at a fraction of the cost
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