LiveMint-Keywords

SATURDAY, NOVEMBER 28, 2009 10:57 PM IST

Sites


Outcome-based model links revenue to service parameters Shauvik Ghosh 12:35 AM \| November 21,2008 In an interview, Jai Menon, group CIO and director of technology customer service Bharti Airtel, explains how he expects this to change his company as it aims to reach 125 million customers by 2010 FIND MORE ARTICLES ON: Bharti Airtel Jai Menon Blackberry BPO Customer care
Please, Airtel, Hear My Call Wider Angle \| S.Mitra Kalita 12:30 AM \| August 29,2008 Merely complaining about the sorry state of customer care in India will not solve much FIND MORE ARTICLES ON: Airtel Customer care Job security
Please, Airtel, Hear My Call Wider Angle \| S.Mitra Kalita 10:11 PM \| August 28,2008 Merely complaining about the sorry state of customer care in India will not solve much FIND MORE ARTICLES ON: Airtel Customer care Job security
New technology driven solutions by vCustomer Corp. livemint 03:29 PM \| November 30,2007 Apart from offering customer care in 15 local languages, the company is looking at capitalizing on the falling telecom costs in the country FIND MORE ARTICLES ON: BPO vcustomer Customer Care Telecom Service Provider
Customer care wanting, say barred mobile users Sreejiraj Eluvangal 01:06 AM \| April 12,2007 Disconnected cellphone subscribers write to Mint with complaints; firms insist they are following a government rule


Outcome-based model links revenue to service parameters Shauvik Ghosh 12:35 AM \| November 21,2008 In an interview, Jai Menon, group CIO and director of technology customer service Bharti Airtel, explains how he expects this to change his company as it aims to reach 125 million customers by 2010 FIND MORE ARTICLES ON: Bharti Airtel Jai Menon Blackberry BPO Customer care
Please, Airtel, Hear My Call Wider Angle \| S.Mitra Kalita 12:30 AM \| August 29,2008 Merely complaining about the sorry state of customer care in India will not solve much FIND MORE ARTICLES ON: Airtel Customer care Job security
Please, Airtel, Hear My Call Wider Angle \| S.Mitra Kalita 10:11 PM \| August 28,2008 Merely complaining about the sorry state of customer care in India will not solve much FIND MORE ARTICLES ON: Airtel Customer care Job security
New technology driven solutions by vCustomer Corp. livemint 03:29 PM \| November 30,2007 Apart from offering customer care in 15 local languages, the company is looking at capitalizing on the falling telecom costs in the country FIND MORE ARTICLES ON: BPO vcustomer Customer Care Telecom Service Provider
Customer care wanting, say barred mobile users Sreejiraj Eluvangal 01:06 AM \| April 12,2007 Disconnected cellphone subscribers write to Mint with complaints; firms insist they are following a government rule