Last updated April 14, 2011
This code is designed to provide all employees of Mint with guidelines for appropriate professional conduct. It is intended not as a statement of new beliefs or a codification of new rules of conduct, but as a reaffirmation of enduring values and practices.
The central premise of this code is that Mint reputation for quality products and services, for business integrity, and for the independence and integrity of our publications, services and products is the heart and soul of our enterprise. Put another way, it is an essential prerequisite for success in the news and information business that our customers believe us to be telling them the truth. If we are not telling them the truth -- or even if they, for any valid reason, believe that we are not -- then Mint cannot prosper. The company will suffer, for example, if our customers cannot assume that:
- Our facts are accurate and fairly presented;
- Our analyses represent our best independent judgments rather than our preferences, or those of our sources, advertisers or information providers;
- Our opinions represent only our own editorial philosophies; or
- There are no hidden agendas in any of our journalistic undertakings.
All companies profess business integrity. But the impact of our work on the work of others, and on their lives and fortunes, places special responsibilities upon all Mint employees.
The clear implication of these beliefs is that the responsibility for safeguarding and growing a company that lives up to this code lies with each and every one of us. Every Mint employee holds a position of trust. Acceptance of a position at any level or in any part of Mint includes acceptance of individual responsibility to uphold Mint policies governing legal and ethical business practices. It also includes acceptance of individual responsibility for following all legal requirements and ethical business practices, as well as the responsibility to stress proper ethical behavior among colleagues and subordinates.
Moreover, it must be clear to each of us that business integrity is necessary in every business decision- and that it is not the special province of news employees, or members of the legal department, or anyone else. Business integrity requires that we make all of our business decisions, and approach all business questions, objectively and realistically, and in the long-term best interests of all of our shareholders.
Editors, by virtue of their positions of authority, must be ethical role models for all employees. An important part of an editor's leadership responsibility is to exhibit the highest standards of integrity in all dealings with employees, customers and the world at large. Editors must avoid even implicit or unspoken approval of any actions that may be damaging to the reputation of HT Media, and must always exercise sound business judgment in the performance of their duties.
An equally important leadership responsibility is to develop employees' commitment to our principles and ability to make sound ethical judgments. Editors must communicate the seriousness of the company's expectations of ethical conduct, as well as their own personal support for these guidelines. Ethical leadership includes fostering a working environment that encourages employees to voice concerns or otherwise seek assistance or counsel if faced with potentially compromising situations, and also supporting those who raise such concerns.
Finally, what follows is not intended to be an exclusive or inclusive list of all laws, regulations and other norms applicable to Mint and with which compliance is expected. In our rapidly evolving businesses, a complex environment that often requires quick response under pressure challenges each of us. No written policy can definitively set forth the appropriate action for all business situations. Accordingly, this code emphasizes and clarifies a standard of ethical conduct that must govern all of our business dealings and relationships.
Overview:
A number of Mint employees have personal accounts on social networking sites (like Facebook, Orkut or Myspace) and may also maintain personal blogs and/or micro blogging accounts.
Use of these sites is certainly permitted, and Mint realizes that these sites can be useful ways to gain information pertinent to the work we do. But it is important that employees not use such sites in any way that could compromise Mint’s impartiality, editorial integrity, or code of conduct.
The following guidance note sets out the principles to which Mint staff members are expected to adhere when using the Internet for social media interactions.
In general:
- Staff should always act in a transparent manner when compiling or altering online sources of information.
- Employees should not engage in activities on the Internet, which might bring Mint into disrepute.
- They should not use the Internet in any way to attack or abuse Mint colleagues, whether by name or in general.
- They should not post derogatory or offensive comments on the Internet. If such comments can be traced back to a Mint employee, there is a chance of “crank” or frivolous litigation against the organisation. Such litigation may not succeed, but Mint does not wish to invite such litigation in the first place.
- If an employee is recognized to be an employee of Mint (either via byline or any other way), their personal blog / Twitter account / online profiles should include the following disclaimer: “The views expressed herein are the author’s own, and do not reflect the opinions of Mint in any way.”
- Any content / document that resides purely within the Mint system / network should not be posted online (for wider access) without the written permission of a reporting manager.
On using social media sites like Facebook / Orkut / Myspace:
In addition to following general online behaviour guidelines as outlined above:
- Mint staff should refrain from mentioning that they are employees of Mint on any personal accounts they maintain on such sites.
- Refrain from providing a URL or user name or avatar that refers to Mint on your personal profiles. (This includes permanent links to any blogs/colums that you may author for Mint)
- Editorial staff and staff in sensitive political / business beats should never indicate a political / corporate allegiance on social networking sites, either through profile information or through joining political / corporate groups.
- Business and political reporters in particular should be careful of divulging confidential / controversial information and opinions about their specific beats. For politics reporters, this would mean not openly supporting the Congress or the BJP; for an energy reporter, this would mean not openly supporting Mukesh Ambani versus Anil Ambani. The weight of such opinions could be misconstrued to indicate biased coverage – and whether that is true or false, that misconstruction should not be allowed to exist.
- Editorial staff and staff in sensitive political / business beats should also be careful about joining campaigning groups. They should discuss this in advance with their reporting manager.
- Any rare exception to this must be approved in advance by the employees’ reporting manager. For instance, it may be appropriate to join Facebook groups related to causes for reasons of research. Where this is approved, the employee should be transparent and clearly state why he/she is joining the group.
- Staff members are free to link to / play up Mint content on their Facebook pages as long as it is done without commentary or conflicting opinions.
On using professional networking sites like LinkedIn
- When using professional networking sites like LinkedIn, it is important for staff to not misrepresent their designations / responsibilities on their
professional profiles.
- Staff should not use the portal to write abusive/dismissive/damaging things about their colleagues – be it on their own profiles, or as recommendations on other
people’s profiles.
- Staff should in no way refer to any information that is considered confidential to Mint. Any confusion can be cleared up with a reporting manager.
Consideration towards other staff members when posting photographs / blogging / micro blogging etc.
Most social networking sites allow photographs, videos and comments to be shared with thousands of other users. However, it may not be appropriate to share work-related
information in this way. For example, there may be an expectation that photographs taken at a private event will not appear publicly on the Internet, both from those
present and perhaps those not at the event. Mint may also have objections to such content appearing online.
Staff should be considerate to their colleagues in such circumstances and should not post information when they have been asked not to.
They should also remove information about a colleague if that colleague asks them to do so.
Blogs, Twitter and other content-generation platforms
In addition to following general online behaviour guidelines as outlined above:
- Mint staff should not identify themselves by their designation / association with Mint, except with blogs on the Mint web site.
- Where a staff member’s association with Mint is recognizable by name / byline, staff should be careful of the information and opinions they disclose on such
platforms.
- This pertains in particular to the beats that reporters cover. Business and political reporters in particular should be careful of divulging
confidential / controversial information and opinions about their specific beats. For politics reporters, this would mean not openly supporting the Congress or the BJP;
for an energy reporter, this would mean not openly supporting Mukesh Ambani versus Anil Ambani. The weight of such opinions could be misconstrued to indicate biased
coverage – and whether that is true or false, that misconstruction should not be allowed to exist.
- If a staff member is contacted about his / her Tweets or blog posts by the press, for comments or further explanation, he / she should speak to their reporting
editor before responding. This is in line with the Mint Code of Conduct stipulation that staffers check with their reporting editor / manager about ANY interview
requests that may pertain to Mint content / operations.
- Staff members are free to link to / play up Mint content on their blogs or Twitter, as long as it is done without adverse commentary or conflicting opinions.
- Again, in line with general online behaviour guidelines, Twitter and blogs should not be used to attack / abuse colleagues, whether by name or in general.
Editing online content
In addition to following general online behaviour guidelines as outlined above:
- Mint staff members should, in general, refrain from editing content in open access Wiki-web sites from computers at the workplace, because these web sites
track IP addresses from which changes are made. These changes may thus be inaccurately attributed to Mint’s editorial stances.
- Mint staff members are free to otherwise edit content about subjects they are familiar with, from non-workplace computers, as long as they provide the sort
of substantiation / supporting links that these web sites require. These changes should not be attributed to Mint’s editorial stances.
- Such interventions, of course, should not include derogatory or abusive comments of any nature.
- When editing online encyclopedia content about Mint, staff members should be transparent about their association with the newspaper. Corrections should be
restricted to factual content and not to subjective criticism; if such criticism is only abusive in character, it must be reported to the web site’s administrator for
action to be taken.
- Such corrections should also not involve conflicts of interest on the part of reporters, editors, and other Mint staffers.