Stop knowledge from walking out the door
In 2004, a study in the US found that the greatest impact of employee turnover was lost knowledgenot profitability
Do you know whether parts of your organization are reinventing the wheel, not learning from past experience or making repeated mistakes? Well, if your organization is even a few years old, this must be happening unless you have put in place a robust knowledge management practice. Managers leaving or moving to new assignments always take with them valuable knowledge that they don’t know they have.