Q&A with Sunil Singh

Sunil Singh,MD, Global Logic

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Sunil Singh of GlobalLogic talks about the challenges that lie ahead for the Indian e-commerce industry and how the issue of trust deficit can be addressed.

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Q&A with Ambareesh Murthy

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Pepperfry’s CEO, Ambareesh Murty lays down the way forward for India’s e-commerce industry and how the companies can improve customer satisfaction levels in order to address the issue of trust deficit.

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Ambareesh Murthy, chief executive, Pepperfry.com, an online shopping store spoke to Mint at the sidelines of the Internet Retail Expo 2012, an event focused to empower digital retail in India, highlighting key trends in the e-commerce space. He also gave his perspective on the entry of new players in this arena and the business models they should follow.

vidhi.c@livemint.com

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