Jet Airways has temporarily suspended its complimentary lounge services to JetPrivilege platinum and gold members travelling in the economy class in a bid to cut costs
Mumbai: Cash-starved private carrier Jet Airways has temporarily suspended its complimentary lounge services to JetPrivilege platinum and gold members travelling in the economy class, as it battles high operations cost due to increased jet fuel prices and falling rupee.
The revised complimentary lounge access policy, which is not applicable for flights operated by its codeshare partner carrier, will come into effect from December 1, Jet Airways said in a communication to customers on its website.
“Effective December 1, we have revised our complimentary lounge access policy for guests travelling in economy. Complimentary lounge access for JetPrivilege platinum and gold members travelling in economy will be temporarily suspended," it said.
Queries sent to Jet Airways spokesperson on this issue remained unanswered.
These services, however, will be provided to customers travelling in the first and business class across Jet Airways domestic and international network, the airline said.
The move comes weeks after Travel Food Services (TFS), the firm that operates the lounge at Mumbai airport, discontinued the facility for Jet Airways passengers due to non-payment of dues.
“In view of this extremely challenging operating environment, we at Jet Airways have had to take some unprecedented steps," the airline said in the communication. One such step is suspension of these services for platinum and gold members of JetPrivilege travelling in the economy class, it added.