Eon, Wagon R, Beat lead car customer satisfaction survey1 min read . Updated: 12 Apr 2013, 12:30 AM IST
Toyota Etios Liva ranks highest in upper premium compacts and Maruti Swift
DZire heads the mid-size segment
Mumbai: Hyundai’s Eon model led customer satisfaction ratings among entry-level compact cars for the year ended 31 March, according to a survey by consulting firm TNS Automotive.
Maruti Wagon R and the Chevrolet Beat led in premium compact models. The Toyota Etios Liva ranked highest in upper premium compacts and the Maruti SwiftDZire headed the mid-size segment. The Mahindra XUV500 and the Renault Duster led in sport utility vehicles.
The study covered 63 models and evaluated areas such as sales satisfaction, product quality, vehicle performance and design, after-sales service, brand image, and cost-of-ownership.