RIM offers free apps to ward off backlash
RIM offers free apps to ward off backlash
New Delhi: Canada-based Research in Motion Ltd (RIM) which manufactures BlackBerry devices said on Monday it would offer premium apps free for the rest of the year, in an attempt to compensate its approximately 70 million subscribers for the recent outage in service.
Last week, customers across the world faced difficulties in connecting to the BlackBerry server due to a malfunction in the core switch within RIM’s infrastructure. Service interruptions and delays lasted for as much as three days in Europe, West Asia, India and Africa, 36 hours in Latin America and Canada, and a day in the US.
After the outage, RIM left it up to telecom service providers to compensate customers while focus remained on getting the services back in order.
shauvik.g@livemint.com
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