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Trai had given 15 days time to the telecom operators for taking steps to address the call drops problem. Photo: Pradeep Gaur/Mint
Trai had given 15 days time to the telecom operators for taking steps to address the call drops problem. Photo: Pradeep Gaur/Mint

Call drops: Trai to start testing networks in Delhi, Mumbai

On 9 September, the government had asked telcos to get their act right on call drops issue or face action

New Delhi: The Telecom Regulatory Authority of India (Trai) will start testing the networks in the national capital and Mumbai from 28 September to ascertain whether operators have taken measures to address the call drops menace. With regard to call drops issue, Trai has floated a discussion paper and also had discussions with CEOs of telecom operators. Trai chairman R.S. Sharma on Wednesday said the test drive in Delhi and Mumbai would start on 28 September. After meeting CEOs of telcos on 9 September, the regulator had given 15 days time to the telecom operators for taking steps to address the call drops problem.

“It (test drive) should take four to five days... In Delhi and Mumbai, we will start on 28 September," Sharma told reporters on the sidelines of a summit. On 9 September, the government had asked telcos to get their act right on call drops issue or face action. “We had circulated the consultation paper. The first round of consultations was completed on 21 September and now for one week, it will be open for counter comments. On 28 September, the counter comments part will also be closed," Sharma said. Then, Trai would hold open house discussion on 1 October. “Thereafter, we will take about a week or so to come out with the final policy, which should be around middle of October," he noted.

When asked about Trai’s view on the call drops issue, Sharma said it has no opinion as of now. “Trai will actually go by the opinion of people and stakeholders. Thereafter, it (Trai) will have its opinion and exercise its opinion only after considering the opinions of everybody," he added.

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