Historically, self-service data discovery and big data analyses were two separate capabilities of business intelligence. Companies, however, will soon see an increased shift in the blending of these two worlds. There will be an expansion of big data analytics with tools to make it possible for managers and executives to perform comprehensive self-service exploration with big data when they need it, without major handholding from information technology (IT), predicts a December study by business intelligence (BI) and analytics firm Targit Inc.
“Self-service BI allows IT to empower business users to create and discover insights with data, without sacrificing the greater big data analytics structures that help shape a data-driven organization," Ulrik Pedersen, chief technology officer of Targit, said in the report.
As self-service BI proliferates, the new year will also bring a huge increase in advanced analytics projects across industries. However, unlike before, when big data discussions made it sound as if chief information officers (CIOs) and analytics practitioners had to think of advance analytics as something wholly separate from traditional analytics, the perspective is changing, according to a December report by International Institute for Analytics (IIA), an independent research and advisory firm.
“These things are, in many cases, being combined, and data science, if anything, is becoming a specialized branch of the central analytics group," IIA co-founder Thomas H. Davenport said at a webinar on 14 December while presenting the report.
In 2016, the distinction between data science and analytics will continue to blur and become muddled, as big data is more deeply integrated into more traditional businesses.
“While many companies will face challenges as they take on projects involving big data, organizations will have to work diligently to successfully implement these projects," Pedersen stated.
Christopher Arnold, senior vice-president of financial services company Wells Fargo India Solutions, says analysts need to move beyond analytics to succeed. “It’s no longer permissible," he says, “for analysts to provide insights and then be excused from the boardroom while decisions are made by the businessperson."
Today’s world is too analytic to allow laymen to take the final decision. Analysts need to hone their business and persuasion skills in order to earn their permanent place in the boardroom. For this to happen, universities should be looking to expand their curriculum to include applied coursework and domain training in order to better prepare tomorrow’s analysts, said Arnold.
Many early adopters of big data analytics struggled with analysing too much, which resulted in small amounts of information about many different areas, and an incomplete picture of the business overall.
As analytics become more accessible to business users, there will be a shift towards more focused and realistic big data discovery projects, which will in turn provide valuable data for business decisions. Data preparation is one of the biggest time sinks for analytics professionals and data scientists. But new tools are emerging that apply “the analytics we use typically to analyse data to curate data," Davenport said in a report.
Rather than approach data management from a centralized, top-down approach, CIOs will work from the bottom up, leveraging machine learning to curate and clean the data, he added.
The traditional way of handling data governance—centralized, strict and secure—is still valid for enterprise multi-dimensional data warehouses. But it is inefficient, riddled with unavoidable bottlenecks, and stymies experimentation.
In order to promote innovation and experimentation among teams, a decentralized data governance strategy is necessary for any type of ad hoc data discovery. Therefore, in 2016, BI platforms must establish various levels of permissions and settings to ensure high-quality data is delivered to the right people, at the right time.
The year 2016 will also be one when we will bypass brilliant analytics for more traditional approaches because we need to focus on risk issues such as privacy and increasing regulations across all industries, concludes Arnold.
Over the years, analytics has evolved from business intelligence to transactional and big data.
Real-time analytics that enhance the customer experience by linking predictive insights to prescriptive actions will become the new normal, according to a 15 December blog by Otto Berkes, chief technology officer at CA Technologies.
In 2016, the so-called demographic of one will emerge and enable organizations to personalize services, pricing, sales and products in real time for the individual versus larger segments, the report added. This will partly be driven by the increased prevalence of analytical tools and techniques to derive deeper and more meaningful insights.
Analytics will also drive better customer experiences by putting security that safeguards the customer in the background. New analytics techniques will use behaviour patterns and machine learning to help separate the real customers from the fraudsters and provide more seamless transactions and experiences. However, analytics is most useful when applied to specific problems—not general ones, Berkes said. Big analytics packages that can crunch data endlessly looking for that needle in the haystack will be the past.
The way forward is to think of analytics as not the solution to anything, but as part of the solution to everything. Experts also believe that although the Internet of Things—an element of digital transformation—has plenty of potential, it is still early days. Analytics and security hold the key to unlocking and maximizing its value.