Making the digital ecosystem future ready5 min read . Updated: 20 Dec 2016, 04:52 PM IST
Digital Transformation is changing the way a CIO is expected to work and align his priorities. There is a constant pressure on IT leaders to have a bi-model approach in the digital era and harness the power of hybrid IT and internet of things in their digital journey so that they can provide enhanced customer experience and streamline their operations.
Digital disruption is a key issue in every industry. Traditional firms are asking CIOs how they can change themselves by creating a new digital business and running their regular operations. For a CIO, this is a challenging but exciting phase where he needs to have a bi-model strategy. Evolving IT strategy is critical, because in the next 5-10 years, 80% of what an organisation does will not happen within the walls of the enterprise. It is with this notion that Hewlett Packard Enterprise staged the ‘HPE Digital Crest’ between December 8-10, 2016 at Jodhpur.
In this elite conference of top industry CIOs, Hewlett Packard Enterprise shared its point of view on Digital Transformation in an era where everything is app and data. HPE believes that there are some industries like music, video, travel, retail etc. which are already digitally transformed and are focusing upon world class customer experience and new revenue streams. Then, there are industries like Banking & Telecom which are in their journey of digital transformation. For them, streaming the operations and providing anytime, anywhere user experience is critical. Also, there are some traditional industries which are on the verge of starting (or just started) their digital journey like manufacturing, utilities and education. For them, it’s imperative to have a bi-model strategy and focus on building a digital culture within the organisation. HPE Digital Crest was designed to help these industries, no matter where they are in their digital journey, by leveraging the power of hybrid IT and IoT – the 2 most important components of digital disruption.
When it comes to Hybrid IT, HPE has been a pioneer and quite vocal on the issue of having a right mix. While public cloud has its advantages in terms of economy, not everything can go out of premise. There are some large enterprises which have opted for public cloud, but later decided to move back to on-premise datacenters. With the digital disruption, hyper connected devices and tons & tons of data, a CIO is compelled to have a Hybrid Cloud strategy. Keeping the same in mind, HPE announced its strategy around composable infrastructure which is an ideal platform to drive digital transformation. HPE also positioned a unique offering called Flex capacity which offers the benefits of private cloud with the economics of public cloud. Flex capacity can be a test bed for the CIOs who have embarked their digital journey and have realized the fact that public cloud offerings are not as economical as they were looking a couple of years back.
With respect to Internet of Things, HPE believes that IoT is not about devices and data generated by sensors, but is about integration of these devices and making sure that the right data flows into the data centers from the edge. This will result in a business aligned intelligence and help organisations to drive real benefits of IoT. With the acquisition of Aruba, HPE has a solid portfolio around IoT and mobility which can help enterprises to empower their workforce and enable data driven decision making.
Last but not the least, HPE shared its offerings from technology services which is the system integration business of Hewlett Packard Enterprise. Technology Services help organisations with customized solutions around big data, hybrid IT, IoT, data center operations and management etc. HPE Digital Crest concluded with industry insights from some eminent speakers like Professor Sadagopan from IIT Bangalore, who shared his views on some of the digital disruptions taking place in India
Impact of the Digital Transformation wave on Indian enterprises
Digital transformation is changing the way Indian enterprises conduct business and satisfy their customers. The entire landscape of businesses is undergoing a massive change and everything is making a shift towards becoming mobile. Today’s average customer is much more informed and demands more options than ever before. This is because of the digital wave which is transforming the way information moves and is used. Take the example of Ola and Uber, which have not only changed the taxi services industry, but are also leaving a dent on the car manufacturing industry. As more consumers are opting for cabs instead of purchasing their own vehicle, it becomes crucial not only for the immediate industry, but also for bordering industries to understand how they can match up to today’s digital landscape. This ripple of the digital wave reaches all industries with different challenges and opportunities.
Core pillars that digital transformation stands on
Digital technologies create an impact on businesses in three ways. In fact, these three ways define the core pillars of digital transformation and its interaction with enterprises. The approach we use drives these key outcomes for customers. First, we have the generation of new and enhanced customer experiences, which often also develop competitive advantages for many organisations. It lets you deliver products and services swiftly and securely, with an exciting and innovative user experience. An around-the-clock agility, real-time fulfilment, global consistency, and zero errors give an edge to brands and let them exceed increasing customer expectations. Secondly, we have the creation of new product and service offerings - there are numerous products that are developed only because of the movement in digital and we are all surrounded by these. Digital transformation, inherently, leads organisations towards both technical and business innovation. Finally, there is an elemental operational efficiency.
Being digital introduces you to enhanced interactions amongst customers, suppliers, stakeholders, and employees. Digital workflows always tend to be faster, smoother, more secure and cost effective. They also lead to better decision, product, and operations management.
HPE’s role in assisting businesses take their digital endeavour to the next level
HPE is built on a rich and ever expanding heritage of innovation, and pioneers the understanding of how IT systems interact and empower enterprises. HPE is committed to enabling companies as they evolve into a digital enterprise through four key “transformation areas". These are transformed to a hybrid infrastructure and respond to business needs faster than competitors. They combine all elements of your infrastructure and workflows seamlessly, maximising the performance, cost and effectiveness of the services you deliver. Then we focus on protecting your digital enterprise. We enable workplace productivity for richer digital and mobile experience to all stakeholders and customers. Finally, we empower the data driven organisation through analytics and insight driven business decisions.