Complaint against Mercedes for alleged abuse of dominant position dismissed
1 min read . Updated: 20 Dec 2016, 07:48 AM IST
PremiumA complainant accused the authorised service centre of Mercedes in Gujarat of resorting to malpractices with regard to sale of non-genuine spare parts
New Delhi: The anti-trust regulator on Monday dismissed a complaint against German luxury car manufacturer Mercedes Benz for alleged abuse of its dominant position.
Rejecting the complaint, the Competition Commission of India (CCI) noted that the allegations do not reveal any issue of competition involved in the matter.
The complainant accused the authorised service centre of Mercedes in Gujarat of resorting to malpractices with regard to sale of non-genuine spare parts of two buses purchased by the complainant and of charging more than the maximum retail price (MRP). The complaint alleged lack of a proper after-sales service network, delay in availability of spare parts, along with abuse of dominant position to cheat the informant as there is no other service centre in Gujarat except the one authorised by Mercedes.
The commission, in its order noted that “such allegations do not reveal any competition issue".
Rejecting the complaint, the commission said “no case is made out against Mercedes for contravention of the provisions of Section 4 of the Act". Section 4 of the competition act 2002 pertains to abuse of dominant position by a party.
