A lucid guide to who can influence organizational culture, and how
NEW DELHI :
Packed with real-life examples and illustrations, Margaret Heffernan’s Beyond Measure: The Big Impact Of Small Changes is easily one of the more enjoyable books on organizational culture. Heffernan straightaway lays out the premise: everyone from the janitor to the chief executive officer has a stake in the work culture. And they have the power to influence it, too, because what makes up organizational culture is not just big sweeping policy changes but also tiny, incremental details like how often employees take a coffee break and what they do on it.