The Indian Banks’ Association is shockingly anti-consumer4 min read . Updated: 15 Jul 2014, 07:00 PM IST
IBA seems to putting the interest of banks ahead of customer protection
Even if you are a hard-bitten old journo, some things still have the capacity to shock. The audacity of an industry lobby that keeps pushing for corporate profitability, even if it is at the cost of fairness, transparency and consumer rights, isn’t news anymore. But the latest statement by the banking lobby, the Indian Banks’ Association (IBA), has taken this attitude to a new level. More of that later. First, read the following IBA statements over the years in reaction to changes that would rectify the unfair deal that bank consumers got, to see why I look at the IBA’s stance with a mixture of disbelief and distaste.
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