The stubbornly entrenched problems of licence, permit and inspection raj continue to haunt small service enterprises
It is not easy to do business in India’s second largest commercial city. My colleagues and I at Centre for Civil Society undertook a deep dive into the realities of Doing Business in Delhi. We found that most of the claims of reforms in Delhi are window-dressing. Our studies find that problems of licence, permit and inspection raj are still stubbornly entrenched in the case of traditional retail services enterprises.