A digital master plan for India 2020
Combination of democratization of technology and blossoming technology-based entrepreneurship is the wave that we have to ride to usher in our digital future
To be meaningful to our large population, a digital transformation in India has to be about addressing the unmet demand for basic goods and services. Such a revolution must deal with and indeed target, the high level of inefficiencies that abound in most segments of the economy. Sector-wise, healthcare, financial services, energy, education and skill-building, agriculture and food, and infrastructure are all examples of the vast opportunities that exist and are waiting to be tapped into. Doctors per capita in India are much lower than in say China or Brazil; approximately 120 million rural households do not have access to bank accounts; 300 million people do not have access to electricity; 500 million are without secondary education; millions of tonnes of foodgrains lost every year because of inadequate warehousing facilities and supply chain inefficiencies; not to mention the traffic snarls that choke most of our cities. These are big problems, even for a large democracy of our size and diversity, and unlikely to go away very soon. Yet, these are the very gaps that represent opportunities of incalculable magnitude for ICT (Information and Communications Technology) to focus on, and in the process help create the new India that the term “Digital India" has come to represent.