Cure the disease, don’t kill patients4 min read . Updated: 21 Aug 2013, 08:10 PM IST
Imposing restrictions on business is not an optimal approach to design regulation for consumer protection
Whether it is the current crisis at the National Spot Exchange Ltd (NSEL) or the Saradha scandal a few months ago, violations of consumer rights, and the resolution of such transgressions continue to befuddle us. The response, all too often, has been to impose restrictions on business and, sometimes, ban the sale of the product, or prohibit operations by the larger set of firms that may have nothing to do with the problem.
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