Don’t treat Big Tech as the enemy
Managing content on social media is something tech companies must grapple with; governments must work with them, not against them
You have to be the ones to do something about it, or we will." US senator Dianne Feinstein’s warning on Capitol Hill in Washington, DC last week would have made Big Tech wince. It has been trying to thread the needle between full, voluntary responsibility for social media content and government regulation for some time now. It is fast becoming an impossible task, judging by the grilling Facebook, Twitter and Google’s representatives were subjected to during congressional hearings about Russian disinformation campaigns during the 2016 US presidential campaigns and election. The change in public and political mood, however—some US lawmakers have started calling for the break-up of tech giants—means that it is important to step back and get some perspective.