For more than three-fourths of the population that is yet to be connected, the information superhighway is a long and winding road
India is at the crossroads of a digital revolution and identity, and yet we are grappling with the right to privacy, illiteracy on a massive scale and lack of basic information infrastructure. Working in rural and underserved areas of India, I often wonder what the fault of poor and illiterate people or those who live in rural and unconnected geographies is. As we make more and more services available online, what is the alternative for those who are offline or illiterate? Why are they forced to prove their identity with a new government document every few years? Why is there no room for consent when it comes to capturing their information or using the information so collected?